Frequently Asked Questions

We offer a complete range of digital services: web & app development, digital marketing (SEO, GEO, paid media, social), automation & AI (intelligent agents, workflow automation), and custom software solutions. We're a full-service digital agency working across all industries.

We work with startups, SMEs, scale-ups, and enterprises. We've helped 200+ businesses across 6 industries. Whether you're pre-launch or scaling, we have engagement models that fit your budget and needs.

Yes, we work with clients pan-India and internationally. While based in Pune, our distributed team is experienced with diverse timezones, markets, and regional needs.

We work with select clients. Right now we have capacity for 3 more engagements this quarter. We prioritize fit over volume to ensure we deliver exceptional results for every client.

Timeline depends entirely on scope. Simple website: 2-4 weeks. Custom web app: 6-12 weeks. Complex system: 12-24+ weeks. We provide detailed timelines in the project proposal with clear milestones.

Yes. We can launch MVPs and simple solutions in 2-4 weeks. We've launched websites in 24 hours and SaaS platforms in 6 weeks. Quick turnaround requires clear scope and fast client feedback.

Minor changes within scope are handled seamlessly. Scope creep gets addressed in one of two ways: (1) we absorb small changes, or (2) for major changes, we provide a revised quote and extended timeline.

You get a dedicated project lead who owns your project from start to finish. You also have access to specialists (developers, designers, marketers) for technical discussions. Weekly calls keep everyone aligned.

We offer fixed-price projects based on scope: Web & App: Rs. 50K-20L+. Digital Marketing: Rs. 20K-5L/month. Automation: Rs. 50K-10L. Custom Software: Rs. 2L-50L+. Retainer partnerships start at Rs. 15K-1L/month.

Yes. We typically structure payments around milestones: 50% upfront, 50% on delivery. For larger projects, we can break it into 4-5 milestone payments. Custom payment terms available for retainer partnerships.

2-3 rounds of revisions are included in the project scope. Additional rounds are billed at hourly rates. This prevents scope creep and ensures we can focus on delivering quality.

Yes, 18% GST is applicable on all services. Our quotes are typically shown exclusive of GST. GST number: 27AIKPD1217C1ZW.

All projects include 3 months of free support (bug fixes, minor tweaks, performance optimization). After that, retainer packages start at Rs. 15K/month for ongoing maintenance, updates, and improvements.

We can manage hosting on AWS, DigitalOcean, or your preferred provider. Hosting costs are separate from development. We handle setup, monitoring, backups, and security. You always own the infrastructure.

Yes. All projects include team training on how to use and maintain the deliverables. We also provide comprehensive documentation so your team can extend it independently.

For critical issues: 4-hour response, 24-hour resolution. For non-critical issues: 24-hour response, 5-day resolution. For retainer clients, we provide priority support with faster turnaround.

No. We can't guarantee specific rankings or revenue results. What we guarantee is quality work using proven, ethical SEO strategies, transparent reporting, and continuous optimization. Results depend on market, competition, and execution.

We iterate until you're satisfied (within revision limits). Quality is non-negotiable. If expectations aren't being met, we course-correct immediately or find an alternative solution. Your success is our success.

We keep projects moving. Delays are usually caused by client feedback delays. We proactively manage timelines, flag risks early, and adjust scope if needed to stay on track.